Privacy Policy for Vesterålen Adventures
Last update 27.05.2024
At Vesterålen Adventures, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you interact with our services.
1. Information We Collect
We may collect and process the following types of personal data:
Contact Information: Name, email address, phone number, and mailing address.
Booking Information: Details about the trips and activities you book with us, including dates and preferences.
Payment Information: Payment details required to process your bookings.
Health Information: Relevant health information necessary to ensure your safety during our activities.
Technical Information: IP address, browser type, and other technical data collected when you visit our website.
2. How We Use Your Information
We use your personal data to:
Process and manage your bookings.
Communicate with you regarding your reservations and provide customer support.
Ensure your safety during our activities.
Improve our services and enhance your experience.
Comply with legal obligations and protect our legal rights.
3. Data Sharing and Disclosure
We do not sell your personal information to third parties. However, we may share your data with:
Service providers who assist us in delivering our services (e.g., payment processors, IT support).
Authorities if required by law or to protect our legal rights.
Partners and affiliates as necessary to provide the services you have requested.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. While we strive to ensure the security of your data, no system is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
Access the personal data we hold about you.
Request the correction of inaccurate or incomplete data.
Request the deletion of your personal data under certain circumstances.
Object to the processing of your data for specific purposes.
Request the restriction of processing under certain conditions.
Withdraw your consent at any time, where we rely on your consent to process your data.
6. Cookies
Our website uses cookies to enhance your experience. Cookies are small text files stored on your device. You can manage your cookie preferences through your browser settings.
7. Photography
During our trips and activities, we may take photographs and videos for promotional purposes. By participating in our tours, you consent to being photographed or recorded. If you do not wish to be photographed or recorded, please inform our staff prior to the start of the activity. We will make reasonable efforts to accommodate your request.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect upon posting.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Vesterålen Adventures AS
Email: post@vesteralenadventures.com
Phone: +47 99444000